Destination Knot-posted 1 day ago
$25,000 - $65,000/Yr
Full-time • Entry Level
Remote • Dallas, TX

This is a remote role for Customer Service– Hotel Reservations. The primary responsibilities include managing customer interactions, assisting clients with hotel reservation inquiries, ensuring a seamless booking process, and delivering exceptional customer support.

  • managing customer interactions
  • assisting clients with hotel reservation inquiries
  • ensuring a seamless booking process
  • delivering exceptional customer support
  • Strong skills in Customer Service, Customer Support, and ensuring Customer Satisfaction
  • Experience in enhancing Customer Experience and maintaining excellent client relationships
  • Exceptional communication, problem-solving, and interpersonal skills
  • Proficiency in using customer relationship management (CRM) tools and relevant technology
  • Capable of working independently in a remote environment
  • Prior experience in the hospitality or travel industry is a plus
  • Prior experience in the hospitality or travel industry is a plus
  • Flexible remote schedule
  • Training and access to booking tools
  • Supportive team culture
  • Income-earning possibilities based on performance
  • Travel discounts and perks
  • Flexible Schedule: Work full-time or part-time from anywhere.
  • Exclusive Travel Perks: Enjoy discounted travel, FAM trips, and supplier incentives.
  • Training & Certification: Gain access to ongoing education and industry support.
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