Customer Service & Reservations Consultant

Traveling with Tasha•Boston, MA

11d•Remote

About The Position

We are seeking a Customer Service & Reservations Consultant to support clients with researching, planning, and booking travel experiences. This role focuses on delivering excellent client service while managing reservations, documentation, and communication throughout the travel process. This is a remote, flexible opportunity for individuals who enjoy helping others, staying organized, and working independently with the support of an established travel network. Training and ongoing mentorship are provided. No prior travel industry experience is required.

Requirements

Strong customer service and communication skills
Comfortable working with online systems and digital tools
Highly organized and detail-oriented
Self-motivated with the ability to work independently
Reliable internet access and a quiet remote workspace
Must be at least 18 years old and authorized to work in the U.S.

Responsibilities

Communicate with clients to understand travel needs and preferences
Research and coordinate reservations for hotels, cruises, flights, and vacation packages
Provide clear and timely client communication before and after bookings
Manage changes, updates, and travel documentation
Maintain accurate client records and booking details
Stay informed on destination information and supplier offerings