Hospitality Customer Service – Hotel Reservations (Remote)

Destination Knot • Maryland, MD

4d • $35,000 - $65,000 • Remote

About The Position

Join Destination Knot as a Hotel Reservations Specialist and help clients plan their perfect stays. You’ll handle hospitality customer service , provide hotel booking support , and guide travelers through the reservation process —all from your home office.

Requirements

• Strong customer service and hospitality communication skills
• Professional, detail-oriented, and self-motivated
• Basic computer proficiency and reliable internet connection

Nice To Haves

• Experience in hotel reservations
• hospitality service
• guest relations is a plus

Responsibilities

• Assist clients with hotel reservations
• hospitality services
• travel planning
• Provide accurate details on hotel amenities
• pricing
• availability
• Manage and update booking details and guest profiles
• Communicate promptly and professionally via phone, email, and online platforms

Benefits

• Flexible remote schedule
• Full training and access to travel booking systems
• Supportive team environment
• Income-earning possibilities based on performance
• Travel discounts and hospitality perks

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed