Customer Service Gaming Associate - Part-Time
About The Position
Knighted is seeking driven individuals for a part-time Gaming Associate role, perfect for those who thrive in high-energy environments and enjoy a challenge. This hands-on opportunity allows you to utilize your knack for numbers and attention to detail. You will collaborate closely with casino personnel and dealers, handling casino chips, verifying game fairness and accuracy, and reporting suspicious activity. A key aspect of this role is fostering exceptional customer service by nurturing a positive and professional environment for guests and colleagues through effective teamwork with casino staff.
Requirements
- Must be 21 years of age or older.
- Authorization to work in the U.S.
- Proficient in mental math (addition, subtraction, multiplication, and division).
- Open availability for the casino's 24/7 hours of operation.
- Ability to pass a lifetime background check, credit check, and drug screen for state licensure.
- Able to sit or stand at a gaming table for 3 to 4 hours at a time.
- Able to use hands and fingers in a dexterous manner (movements include rotating wrists, grabbing, pulling, pushing, pinching, painting, tapping).
- Able to lift 5–10 pounds for chip management and bank reconciliation (varies by location).
- Able to see, speak, and hear clearly during gameplay.
- Has necessary vision capabilities: close, distance, color, peripheral, and depth perception.
- Comfortable with direct communication and giving corrections when needed.
- Able to stay focused and manage stress effectively in fast-paced, high-pressure environments.
Nice To Haves
- No experience necessary, as comprehensive paid training is provided.
Responsibilities
- Handle casino chips.
- Verify game fairness and accuracy.
- Promptly report any suspicious activity.
- Foster exceptional customer service.
- Nurture a positive and professional environment for guests and colleagues.
- Collaborate effectively with casino staff.
Benefits
- Comprehensive Paid Training
- Pay Raises based on mastering new games and honing skills
- Community Engagement opportunities through the Knighted Neighbors program
- Career Advancement opportunities into leadership roles
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
