Customer Service - Fuel Cards

Jubitz Corporation•Hillsboro, OR

5d•$21 - $22•Onsite

About The Position

Responsible for providing exceptional support to Fleet Services customers by addressing inquiries, resolving issues, and ensuring a positive customer experience. Serves as the primary point of contact between the Fleet Services department and its customers, representing the company's values and commitment to customer satisfaction. This person will provide customer service by email and phone to current and potential customers. No cold calling is required. This is an in-person job.

Requirements

High school diploma or GED required.
Two years of office experience/or similar experience required.
Able to communicate Business to Business transactions required.
Strict attention to detail.
Intermediate proficiency in Microsoft Office, with an emphasis on Excel.
Ability to read, analyze and interpret technical procedures and governmental regulations.

Nice To Haves

Two-year degree preferred.
Familiarity with the fuel industry preferred.

Responsibilities

Provide customer service by email and phone to current and potential customers.
Address inquiries and resolve issues.
Ensure a positive customer experience.
Serve as the primary point of contact between the Fleet Services department and its customers.
Handle inbound and outbound calls with pleasant phone demeanor.
Negotiate to a win/win situation with clients.
Handle multiple, deadline-oriented tasks.
Apply concepts such as fractions, percentages, ratios and proportions to practical situations.
Define problems, collect data, establish facts and draw valid conclusions.