Customer Service Financial Rep

Salina Regional Health Center • Salina, KS

8h

About The Position

Handles all inquiries and/or complaints to the Patient Financial Services department regarding a patient's account. This includes but is not limited to explaining the current status of patients accounts, setting up payment arrangements, mailing out itemized bills, and rebilling insurance companies. In addition, this position is also responsible for processing financial assistance applications and returned mail, and makes recommendation of collection activity. Cashiering and cash posting functions are also performed.

Requirements

• One year insurance billing and/or customer service or related experience.

Responsibilities

• Handles all inquiries and/or complaints to the Patient Financial Services department regarding a patient's account.
• Explains the current status of patients accounts.
• Sets up payment arrangements.
• Mails out itemized bills.
• Rebills insurance companies.
• Processes financial assistance applications.
• Processes returned mail.
• Makes recommendations of collection activity.
• Performs cashiering and cash posting functions.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED