Full-Time Customer Service Expert (Paid Training)!

AllianceOne • Toronto, ON

29d • $18 • Onsite

About The Position

Now is a great time to join AllianceOne! As a subsidiary of Teleperformance, AllianceOne provides employees the opportunity to be part of a global leader in contact center management, with the benefit of capitalizing on the global presence the company has built throughout the years. Teleperformance creates more value by providing a better customer experience. Job Description: Now Hiring - Customer Service – Call Centre Health Care Support We are AllianceOne, a division of the largest BPO expert team in the market with a wide range of contact center solutions, technology, and the highest security standards. We are here to welcome, listen, engage, resolve and amaze. We care deeply about our clients and their customers, allowing us to transform passion into excellence. We are currently hiring call center/customer care experts to connect with people to solve account issues, working to provide a solution that will work for both the consumer and the organizations we serve. We value our call center professionals by providing a competitive base hourly rate and excellent commission structure along with paid training provided to set you up for success!

Requirements

• Prior customer service experience (call center experience is a plus)
• Professional verbal communication skills
• Outstanding attendance & work ethic
• Strong ability to navigate multiple systems while speaking with customers
• Must be self-motivated
• Problem solving and critical thinking
• Must be proficient in time management
• Negotiation skills
• Goal oriented
• Good typing/keyboarding skills
• Ability and openness to work professionally with a diverse customer base
• Works well in team setting
• A criminal background check is required

Responsibilities

• connect with people to solve account issues
• working to provide a solution that will work for both the consumer and the organizations we serve

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees