Customer Service Enrollment Specialist

AO Globe Life•Fort Worth, TX

9d•Remote

About The Position

AO Globe Life is seeking motivated professionals to help families nationwide access vital supplemental benefit programs—all from home. This mission-driven, remote-first opportunity is designed for individuals who want meaningful work, structured development, and long-term income potential. Whether you’re beginning your career or pursuing a new direction, this role offers the flexibility and support to build financial stability while making a measurable impact. For more than 70 years, AO Globe Life has partnered with unions, credit unions, veterans’ organizations, and associations to provide supplemental benefits that protect working-class families nationwide. As a remote-first organization, we are committed to service, integrity, and empowering our team members to build meaningful, flexible careers. If you’re ready to build a career that blends purpose, flexibility, and long-term opportunity, apply today.

Requirements

Authorized to work in the United States
Windows-based laptop or PC with a working webcam
Reliable high-speed internet connection

Nice To Haves

Backgrounds in customer service, consulting, hospitality, or advisory roles (preferred, not required)

Responsibilities

Conduct virtual consultations with clients via Zoom
Guide individuals and families through available benefit options with clarity and professionalism
Support clients throughout the enrollment process
Maintain accurate digital records and manage follow-up communication
Deliver high-quality, client-focused service
Participate in ongoing mentorship, training, and team development