Customer Service Enrollment Specialist

AO Globe Life • New Orleans, LA

9d • Remote

About The Position

AO Globe Life is seeking experienced professionals to join our fully virtual team, supporting union members and credit union clients nationwide. These individuals have requested information about coverage—there is no cold calling or unsolicited outreach required. This opportunity is well-suited for professionals with a background in benefits, financial services, client advising, or consultative roles who are looking for purpose-driven work, flexible scheduling, and long-term career growth in a remote environment.

Requirements

• Experience in insurance, financial services, benefits advising, or client service strongly preferred
• Strong communication and relationship-building skills
• Self-motivated, organized, and comfortable working independently
• Coachable and adaptable in a digital, remote-first environment
• Authorized to work in the United States
• Reliable high-speed internet connection
• Windows-based laptop or PC with a working webcam

Responsibilities

• Conduct virtual benefit consultations with union and credit union members via Zoom
• Assess each client’s needs and provide clear, customized recommendations
• Explain policy options in a professional and straightforward manner
• Maintain accurate documentation and ensure compliance standards are met
• Participate in ongoing training, development, and team collaboration

Benefits

• 100% remote role with flexible scheduling
• Inbound client interest — no cold outreach
• Weekly performance-based pay
• Structured renewal income opportunities for long-term growth
• Equity opportunities and monthly/quarterly performance bonuses
• Comprehensive training and full licensing support
• Performance-based advancement pathways into leadership
• A team culture rooted in purpose, integrity, and professional development

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed