Customer Enrollment Specialist

AO Globe Life • Washington, DC

9d • Remote

About The Position

AO Globe Life is seeking motivated professionals to help families and individuals nationwide access essential supplemental benefit programs—all from home. This mission-driven, remote-first opportunity offers meaningful work, structured development, and long-term career growth. Whether you’re beginning your career or pursuing a new direction, this role provides the flexibility and support needed to build financial stability while making a measurable impact.

Requirements

• Authorized to work in the United States
• Windows-based laptop or PC with a working webcam
• Reliable high-speed internet connection

Nice To Haves

• Strong communicators with a client-first mindset
• Organized, self-motivated professionals who work well independently
• Individuals comfortable using Zoom and cloud-based tools
• Backgrounds in customer service, consulting, hospitality, or advisory roles (preferred, not required)
• Growth-oriented individuals who value coaching and mentorship

Responsibilities

• Conduct virtual consultations with clients via Zoom
• Assess client needs and present appropriate benefit options with clarity and professionalism
• Guide clients through the enrollment process
• Maintain accurate digital documentation and manage follow-up communication
• Deliver exceptional, client-centered service
• Participate in ongoing training, mentorship, and team collaboration

Benefits

• 100% remote position available to U.S.-based candidates
• Flexible scheduling to support work–life balance
• Inbound client interest — no cold outreach
• Weekly performance-based pay
• Renewal-based income growth opportunities
• Paid training and continuous professional development
• Clear advancement pathways into leadership roles
• Supportive, collaborative team culture

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed