Customer Service Dispatcher

SERVIT INC • Kennesaw, GA

7d • $17 • Onsite

About The Position

We are seeking a reliable and customer-focused Customer Service Dispatcher to join our fast-paced team. The ideal candidate will excel in a high call volume environment, supporting our customers, technical teams, and service managers with professionalism and accuracy.

Requirements

• Minimum 2 years of experience with MS Office Suite (Word, Excel), dispatching, and customer service
• Strong communication skills—both written and verbal
• Excellent phone etiquette and professional demeanor
• Organized, detail-oriented, and able to multitask in a fast-paced environment
• Self-motivated, dependable, and enthusiastic team player
• Reliable transportation and ability to report onsite daily
• Professional appearance and conduct

Nice To Haves

• Experience with AutoTask or other service dispatch management software preferred

Responsibilities

• Handle inbound and outbound calls with professionalism and urgency
• Open and update service requests and tickets
• Provide timely responses and resolutions to customer inquiries
• Maintain exceptional customer service standards to ensure complete customer satisfaction

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees