Customer Service Desk Representative

GHRA WAREHOUSE AND DISTRIBUTION LLC • Houston, TX

1d • $0 - $17 • Onsite

About The Position

The Customer Service Desk Representative is accountable for providing customer service, secretarial, clerical, and administrative support to ensure the company's front office functions effectively and efficiently. This role is responsible for handling front office reception and administration duties, including greeting customers and guests, answering phones, handling company inquiries, and sorting and distributing mail.

Requirements

• 1 - 2 years of front desk/service desk/receptionist experience
• Excellent written and verbal communication skills
• Excellent customer service skills
• Proficient in mathematics
• Proficient in Microsoft Office, including Outlook, Excel, Power Point and Word
• High School Diploma or equivalent

Responsibilities

• Handles all customers complaints or concerns
• Answers incoming telephone calls
• Schedules, cancels and confirms meetings
• Transmits and/or receives messages
• Processes payments
• Manages cash drawers for cashiers
• Manages daily cash flow
• Contacts various staff members to assist guests as needed
• Answers inquiries pertaining to Warehouse goods and services
• Performs other duties as assigned or requested

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED