Customer Service Delivery Driver

Sherwin-Williams•Lawrenceburg, TN

6h•Onsite

About The Position

This part-time position works with wholesale and retail customers to determine their needs, answer questions about Sherwin-Williams products, and recommend appropriate solutions. The role also delivers products from Sherwin-Williams stores to customers safely and on time, using Company vans or pickup trucks. The selected candidate will work at Store #2077, 2002 N Locust Ave, Lawrenceburg, TN 38464. Starting pay is $16.50 per hour. The position includes customer contact, potentially including minors, and access to cash and other payment methods, electronic equipment, personal information, merchandise, and other valuable items. Sherwin-Williams has determined that criminal-history review is necessary to protect its business, operations, reputation, and the safety of customers, staff, employees, vendors, contractors, and the public. Sherwin-Williams describes its purpose as inspiring and improving the world by coloring and protecting what matters. The company says it supports employees through rewards, benefits, flexibility, learning and career development, and an inclusive team and community commitment. The hiring process includes an online application, a digital video interview for qualified candidates, and an in-store interview for leading candidates. Benefits eligibility and offerings depend on the circumstances of employment; candidates are directed to the company benefits site for details.

Requirements

Must be at least 21 years of age.
Must be legally authorized to work in the country of employment without current or future employment-visa sponsorship.
Must have a valid, unrestricted driver's license.
Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and frequently lift and carry up to 50 pounds and occasionally up to 70 pounds.
Must be willing, with or without reasonable accommodation, to work all scheduled hours, which may include evenings and weekends.

Nice To Haves

High school diploma or GED.
At least one year of experience in delivery, retail, or customer service.
Previous work experience selling paint and paint-related products.
Ability to read, write, comprehend, and communicate in more than one language.
Ability to read, write, comprehend, and communicate in Spanish.

Responsibilities

Ensure high levels of customer satisfaction through excellent sales service.
Assist customers in person and over the phone by determining their needs and presenting appropriate products and services.
Process sales transactions accurately and in accordance with policies and procedures.
Follow and achieve monthly, quarterly, and yearly sales goals.
Maintain precise work-order files and formulas.
Pull appropriate products from the sales floor or warehouse.
Tint and mix products to customer specifications as needed.
Load, transport, and deliver items to customers safely and on time.
Assist with loading and unloading items from vehicles.
Maintain the store vehicle and alert the supervisor to repair and servicing needs.
Adhere to assigned routes and time schedules.
Comply with laws, traffic regulations, and safety procedures when driving.
Prepare reports and other documents relating to deliveries.
Operate equipment and machines such as cars, trucks, and forklifts.