Customer Service Coordinator
About The Position
Support customers, coordinate the details, and help keep orders moving smoothly. Our Grain & Protein Technologies team is looking for a Customer Service Coordinator to provide responsive customer support, accurate order processing, and dependable administrative coordination. You will assist customers with inquiries, manage order and account information, prepare routine quotations, and communicate with internal departments to support order fulfillment. This role is a great fit for someone who is organized, detail-oriented, and eager to learn our products, systems, and processes while contributing to a positive customer experience.
Requirements
- Organized
- Detail-oriented
- Comfortable using Microsoft Office
- Willingness to learn ERP or CRM systems
- Ability to balance multiple priorities in a fast-paced environment
- Clear and professional communication skills
Nice To Haves
- Eager to learn our products, systems, and processes
- Contribute to a positive customer experience
- Enjoy helping customers by phone and email
- Take pride in processing orders accurately and efficiently
- Like maintaining clear records and up-to-date information
- Enjoy coordinating with different departments to support customers
- Can balance multiple priorities in a fast-paced environment
- Communicate clearly and professionally
- Like solving routine concerns and knowing when to escalate an issue
- Want to grow your customer service and sales support skills
Responsibilities
- Provide responsive customer support
- Process orders accurately and efficiently
- Manage order and account information
- Prepare routine quotations
- Communicate with internal departments to support order fulfillment
- Assist customers with inquiries
- Maintain clear records and up-to-date information
- Coordinate with different departments to support customers
- Solve routine concerns and escalate issues when necessary
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
