Customer Service Coordinator
Germain Honda of Beavercreek•Beavercreek, OH
•Onsite
About The Position
The Customer Service Coordinator will be the vital link between our customers and the company, ensuring exceptional service and smooth communication. This role involves handling customer inquiries, supporting daily operations, and contributing to enhancing the overall customer experience. Germain Honda of Beavercreek is looking for someone to attract, develop and retain exceptional people to deliver an outstanding experience that creates loyalty beyond reason, one customer at a time.
Requirements
- Previous customer service experience preferred.
- Excellent communication and interpersonal skills.
- Strong organizational skills and attention to detail.
- Ability to handle multiple tasks and prioritize effectively.
Responsibilities
- Respond promptly and professionally to customer inquiries via phone, email, and in-person.
- Coordinate customer service activities and follow up on outstanding issues.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with sales, service, and management teams to resolve customer concerns.
- Assist in training new customer service staff as needed.
- Support administrative tasks to ensure efficient office operations.
Benefits
- Health, Dental and Vision Insurance
- 401(k) Savings Plan with Employer Match
- Paid Vacation/Company Holidays
- Ongoing Professional Development and Internal Promotions
- Company Outings and Activities
- Employee Discounts
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
