Customer Service Coordinator - Distribution Center
McKesson•Robbinsville, NJ
•Onsite
About The Position
Support distribution center operations by coordinating clinical trial shipments, managing inventory, and resolving customer-related issues. You’ll partner with warehouse teams and corporate stakeholders to ensure accurate tracking and timely delivery of critical healthcare products.
Requirements
- High school diploma or equivalent
- Strong communication and organizational skills
- Ability to prioritize work in a fast-paced environment
Nice To Haves
- Experience in supply chain, warehouse, or distribution operations
- Familiarity with Salesforce, SAP, and Microsoft Office
Responsibilities
- Manage clinical trial requests, lot/date checks, and product quarantine using Salesforce
- Track inbound inventory and coordinate outbound shipments, including carrier scheduling
- Process and release orders to ensure on-time fulfillment
- Investigate and resolve customer issues (shortages, returns, credits)
- Partner with transportation and customer service teams to resolve shipment issues
- Maintain accurate documentation and support reporting
Benefits
- Annual bonus or long-term incentive opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
