Customer Service Coordinator

Total Water Treatment Systems • New Berlin, WI

23h • Onsite

About The Position

Total Water Treatment Systems is looking to add a Customer Service Coordinator to our New Berlin Team. This position will involve working with customers, technicians, managers, purchasing, and the customer service team. You will coordinate all aspects of service and installation, coordinating schedules, dispatching technicians, arranging for equipment, contract renewals, billing and processing paperwork.

Requirements

• Experience as a scheduler, coordinator or customer service center/account management
• Proficiency with Microsoft Excel and Word
• Understanding and prior experience using a database
• Good Typing skills
• Excellent written and oral communication skills
• Excellent organizational skills
• The ability to multitask and work in a fast paced environment

Nice To Haves

• Accounting and billing experience helpful

Responsibilities

• Coordinate all aspects of service and installation
• Coordinate schedules
• Dispatch technicians
• Arrange for equipment
• Handle contract renewals
• Handle billing
• Process paperwork

Benefits

• Convenient work schedule, Monday-Friday 7:30am-4:00pm
• Paid Holidays
• Paid Time Off
• Employee Stock Ownership Plan (fully paid)
• 401k Plan
• Health, Dental, Vision
• Fully paid Short and Long Term Disability Insurance and Life Insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed