Customer Service Coordinator
Flex N Gate•Detroit, MI
About The Position
Responsible to ensure that customer requirements are met and customer release information is relayed to manufacturing accurately and on a timely basis.
Requirements
- High School Diploma/GED
- 2-3 years related experience in customer service activities in a manufacturing or similar fast-paced environment
- Ability to work well in a team with customer-focused orientation and strong sense of delivery.
- Strong organizational and time-management skills
- Strong interpersonal and communication skills (both verbal and written)
- Proficiency with database applications and administration systems, specifically Microsoft Office
Nice To Haves
- Supervisory experience would be an asset
Responsibilities
- Addressing any customers issues
- Generates daily load sheets and requirement listing
- Monitors all Customer Portals
- Ensure adequate supply of containers through weekly inventories
- Monitor activities on the dock and activities of the shippers/receivers
- Adhere to all company policies, procedures and instructions
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
