Customer Service Coordinator - Distribution Operations
McKesson•Montgomery, NY
•$21 - $35•Onsite
About The Position
The Distribution Operations Coordinator supports distribution center activities related to clinical trial operations. This role is responsible for coordinating inventory movements, executing shipments, and resolving customer issues to ensure the accurate and timely delivery of critical healthcare products. You will work closely with warehouse teams, transportation partners, and internal stakeholders to maintain operational efficiency, accuracy, and compliance.
Requirements
- Minimum: High school diploma or equivalent
- Strong organizational, problem-solving, and communication skills
- Ability to manage multiple priorities in a fast-paced environment
Nice To Haves
- Experience in supply chain, distribution, or warehouse operations
- Familiarity with Salesforce, SAP, and Microsoft Office
Responsibilities
- Coordinate clinical trial requests, including lot/expiration verification and product quarantine activities using Salesforce
- Monitor inbound inventory and manage outbound shipment execution, including carrier coordination
- Process and release orders to ensure timely and compliant fulfillment
- Research and resolve customer inquiries, including shortages, returns, and credit requests
- Partner with transportation and customer service teams to address shipment issues
- Maintain accurate documentation to support reporting, compliance, and audit requirements
Benefits
- competitive compensation package
- annual bonus or long-term incentive opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
