Customer Service Clerk
New Pioneer Food Co-op•Cedar Rapids, IA
•Onsite
About The Position
The Customer Service Clerk supports daily store operations while helping create a welcoming, organized, and positive experience for every customer. This role works across multiple areas of the store including cashiering, stocking, customer assistance, food handling support, and maintaining clean and shopper ready spaces. Customer Service Clerks play an important role in creating a smooth and enjoyable experience from entry to checkout while supporting the overall success of the store team.
Requirements
- Customer service or retail experience preferred
- Positive attitude and willingness to support multiple areas of the store
- Ability to work in a fast paced and team oriented environment
- Strong communication and reliability
- Interest in natural and organic foods preferred
- Ability to lift up to 50 pounds regularly
- Flexible availability including evenings, weekends, and holidays
Responsibilities
- Provide friendly, welcoming, and helpful customer service throughout the store
- Operate registers accurately while supporting smooth customer flow and checkout experiences
- Support stocking, replenishment, merchandising, and product rotation across departments
- Maintain cleanliness and organization across customer facing areas and workspaces
- Assist customers with product questions, carry outs, and general store support
- Support food handling, packaging, and preparation tasks as assigned
- Work collaboratively with team members across departments to support daily operations
Benefits
- medical
- dental
- vision
- paid time off
- staff discounts
- retirement plan options
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
