Customer Service Clerk
Georgian College•Ontario, ON
•CA$18 - CA$23•Onsite
About The Position
This is a part-time, temporary position with multiple vacancies, reporting to the Manager, Georgian Stores. The role involves providing front-line customer service, processing daily sales transactions, and shelving books and merchandise in the Barrie Campus Bookstore. The position is on-campus with no option for remote work and requires participation in various campus events.
Requirements
- Successfully completed a secondary school diploma
- Six months’ experience in a retail environment providing front-line customer service, processing payments using a POS system, merchandising and restocking shelves
- Experience with shipping and receiving to return stock or accept stock into inventory
- Communication (written and oral) and interpersonal skills
- Organizational and time management skills
- Proven ability to work independently as well as within a team environment
- Ability to work no-traditional hours (evenings / weekends) as required
Responsibilities
- Processing customers sales, refunds and exchanges through POS (Point of Sales System), and online order system
- Answering customer inquiries, in-person, email and via telephone
- Assisting customers in finding correct text books and general merchandise
- Calling customers for special order, online order pick ups or inquiries
- Placing labels with correct product
- Shelving books in alphabetical order
- Assisting with product return process
- Assisting with online fulfillment duties (i.e. pick and pack orders)
- Merchandising gift product on shelves and store window displays
- Assisting with social media
- Participating in events such us Convocation, Orientation, Move-In Day and Campus Pop Up Shops is required
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
