Customer Service/Cashier

Southern Multifoods•Royse City, TX

5d•Onsite

About The Position

This role involves operating the cash register and assisting with front-line food preparation. Responsibilities also include maintaining cleanliness of the dining room and parking lot, wiping tables, and ensuring customer satisfaction through quick, efficient service and quality products. The job requires adherence to safety rules, policies, and procedures, and maintaining knowledge of equipment operation. This is typically an entry-level position requiring one to three months of experience. The work environment may have extreme temperatures and high noise levels, and employees may have to work without food or drink during busy times. Errors can lead to injured employees, dissatisfied customers, loss of revenue, and damaged equipment.

Requirements

Must be clean, neat and well groomed.
Must have good interpersonal communication skills to work with customers and other employees.
Must have good hearing to work with customers and fellow employees and to work the drive through when necessary.
Must be honest.
Must be able to follow verbal and written instructions and read recipes.
Must have basic knowledge of fast food operation and field knowledge of cash register and front line preparation procedures.
Must be able to pay attention to detail, cope with pressure and remain calm when challenging situations arise.
Must be able to work as team member and to perform job duties with a minimum of disruption to customers or fellow employees.
Must be able to tolerate standing, walking, lifting up to 50 lbs. and stooping during 90% of shift time.
Must have good manual dexterity to be able to work rapidly and accurately during rush periods.
Must be able to work as part of a team to assure constant and consistent customer satisfaction through excellent quality, service and cleanliness.
Must be able to count money and give change correctly.

Nice To Haves

Some high school courses preferred.

Responsibilities

Operate cash register and assist with front line food preparation procedures.
Wipe tables, maintain clean dining room and parking lot.
Ensure customer satisfaction by providing quick, efficient service and quality products.
Provide excellence in quality, service and cleanliness.
Provide consistent product portions.
Maintain knowledge and operation of all equipment.
Follow and abide by all safety rules, policies, and procedures.
Quickly prepare customers' orders according to specifications and with the highest possible quality.
Work as a team member to assure constant and consistent customer satisfaction through excellent quality, service, and cleanliness.
Operate kitchen equipment as needed.