About The Position

The OTIP Group of Companies (OGC) is seeking a licensed Insurance Broker to join their team. In this role, you will assist members with their automobile and property insurance policies, providing expert guidance, assessing risk, and ensuring smooth, efficient, and positive interactions. You will answer coverage inquiries, process policy changes, handle concerns, build trust by providing insights into insurance products, apply underwriting standards, assess risk, and maintain accurate records. This is a service-driven role focused on expertise, problem-solving, and member satisfaction.

Requirements

  • A minimum of 2 years’ experience, preferably in personal lines working with automobile and property insurance policies
  • An AIC license is required
  • Exceptional communication skills and the demonstrated ability to deal effectively with all levels of internal and external stakeholders
  • Excellent problem solving skills and ability to handle customer issues in a pleasant and positive manner
  • Superior time management and organizational skills to handle competing priorities
  • Intermediate knowledge of Microsoft Office Suite applications

Nice To Haves

  • Experience using Epic and Insurance company portals
  • Bilingualism (French / English)

Responsibilities

  • Answer coverage inquiries
  • Process policy changes
  • Handle concerns with care and professionalism
  • Assess issues and identify solutions
  • Provide insights into insurance products and services
  • Apply underwriting standards
  • Assess risk
  • Ensure policies align with binding requirements
  • Process rewrites
  • Maintain accurate records
  • Ensure all insurance transactions are efficiently documented and up to date
  • Collaborate with management
  • Flag key issues
  • Stay ahead of industry developments

Benefits

  • Competitive salary within a range of $52,454.00 to $72,096.48
  • Rewarding bonuses
  • Best-in-class pension and benefits
  • Total reward programs
  • Comprehensive mental wellness supports
  • Industry-leading group benefits with 100% premium coverage (excluding LTD) that start on your first day
  • Defined benefit pension plan
  • 100% coverage of approved continuing education and licensing fees (including RIBO courses in Ontario)
  • Flexible work-from-home and hybrid options
  • Opportunities for advancement
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