Customer Service - Blood Collection Team

Vitalant•Pittsburgh, PA

12d•$19 - $21•Hybrid

About The Position

At Vitalant, the impact you make doing work that is purposeful, meaningful, and worthwhile is vital. As a member of our non-profit organization, you can be impact-inspired to provide vital clinical services to communities nationwide, vital products to those in need of a donor's generosity, or vital scientific research that advances blood safety worldwide. Looking for a career where you can help people, build valuable healthcare skills, and make a difference every day? As an entry level phlebotomist on our Blood Collections Team, you'll travel to regional blood drives and work directly with donors to collect blood and blood products that save lives. No previous blood collection experience is required. In this hands-on position, you'll guide donors through the donation process while collecting the blood and blood products that hospitals rely on every day. At Vitalant, Your Impact is Vital! We are looking for customer-focused people who want to make a difference in their communities. Whether your background is in retail, hospitality, food service, healthcare, education, banking, or another service-focused field, we'll provide the training and support you need to build a rewarding career. Every day brings a new opportunity to make a difference. Whether you're supporting a community blood drive or welcoming donors at a donation center, you'll play a hands-on role in connecting generous donors with patients who depend on blood and platelet donations.

Requirements

High School graduate or GED
Valid in–state driver's license and suitable driving record
Must have personal reliable transportation
Effective oral and written communication skills.
Basic working knowledge of Windows operating system, keyboard usage and PC.
Must be able to read and comprehend written procedures and instructions.
Must be able to work flexible shifts, varied schedules, overtime, weekends, and holidays as needed.
Must have good customer service and interpersonal skills.
Ability to work in a team environment and participate as an active team member.
Ability to travel, as required.

Responsibilities

Create an exceptional donor experience by welcoming, educating, and caring for donors throughout the donation process.
Perform blood collections while ensuring donor safety, comfort, and confidence.
Maintain accurate records and follow all quality, safety, and regulatory requirements.
Drive company vehicles of all sizes, set up and operate equipment at mobile blood drive locations.
Contribute to a mission-focused team committed to ensuring blood is available whenever and wherever patients need it.
Gain valuable experience, develop specialized skills, and have opportunities to pursue new challenges throughout Vitalant.