Customer Service Banker
New Hampshire Mutual Bancorp•Plymouth, NH
•Onsite
About The Position
As a Customer Service Banker, you’ll support customers with everyday banking needs, while helping to connect them with the products and services that best support their financial goals. If you enjoy building meaningful customer relationships, supporting your local community, and being part of a collaborative team environment, we invite you to explore our opportunity at our branch in Plymouth, NH.
Requirements
- High school diploma or GED
- Minimum one year experience in customer service and/or cash handling role
- Experience utilizing software applications to perform customer service duties
- Strong interpersonal and organizational skills
- Must be able to work rotating Saturdays
- Ability to travel between branch locations as needed
Nice To Haves
- Prior bank teller transaction knowledge a plus but not required
Responsibilities
- Maintain a working knowledge of banking products and services while promoting them to the customer
- Demonstrate an openness and willingness to switch between the teller and customer service positions as the needs arise
- Complete individual and business account deposit/withdrawal transactions, account opening and maintenance activities including checking, savings and time deposits
- Provide a professional customer service experience while obtaining new business opportunity referrals through needs based inquiry
- Responds to questions and resolve problems or concerns for customers effectively and efficiently
Benefits
- medical, dental, and vision coverage
- a 401(k) with company match
- paid time off
- paid parental leave
- tuition reimbursement
- professional development opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
