IAD Customer Service Baggage Drop Agent

ABM US•Vale, OR

14h•$18•Onsite

About The Position

We are looking for a reliable Customer Service - Baggage Drop Agent also known as Vendor Behind Counter (VBC) to assist airline passengers by verifying government-issued identification, issuing passenger baggage tags, and moving such baggage to the client conveyor belt system.

Requirements

Ability to communicate effectively in the English language.
Ability to read and interpret documents such as government-issued identification items, safety rules, operating and procedure manuals, and employee handbooks.
Ability to effectively present information and respond to questions from managers, clients, customers, and the general public.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimal.
Ability to apply common sense understanding in order to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.
Employees must comply with the Company’s uniform and grooming standards and must wear his or her SIDA badge/Airport ID at all times.
Employees must comply with all guidelines and policies set forth in ABM Aviation’s Employee Handbook. These policies include, but are not limited to, the Company’s Zero Tolerance Discrimination and Harassment Policy, Retaliation Policy, Ethics Policy, and Security Policy.