Customer Service Associate - Temporary

Walgreens • Titusville, FL

2d

About The Position

The Customer Service Associate delivers a distinctive customer experience by greeting customers and patients, offering assistance, resolving issues, and providing courteous, friendly, fast, and efficient checkout service. The role registers purchases, handles payments and transactions, recommends products, and maintains store merchandise and displays. It also supports inventory, asset protection, regulated-product compliance, store maintenance, photo services, and web pickup orders. The associate follows company policies, maintains respectful coworker relationships, completes assigned tasks, and attends required training.

Requirements

• Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
• Must be willing to work a flexible schedule, including evenings and weekends.

Nice To Haves

• Six months of experience in a retail environment is preferred.
• Prior work experience with Walgreens is preferred.

Responsibilities

• Greet customers and patients, offer assistance with products and services, resolve customer issues, and answer questions.
• Provide courteous, friendly, fast, and efficient customer service at checkout.
• Register purchases; collect cash and provide change; process voids, returns, rain checks, refunds, and exchanges.
• Recommend items, trade-up products, companion items, and promotional photo products.
• Model and share customer service best practices with team members.
• Keep counters and shelves clean and well merchandised; take inventory and maintain records.
• Check in and price merchandise as required or directed.
• Follow asset protection procedures to identify and minimize profit loss.
• Comply with state and local laws regarding regulated products such as alcoholic beverages and tobacco.
• Construct and maintain promotional, seasonal, super-structure, and sale displays; complete resets and revisions as directed.
• Separate food items and place products according to company policies and procedures.
• Rotate consumable stock using first in, first out, and restock outs.
• Use store systems and equipment.
• Provide photo-area customer service, including digital passport photos, poster printing, and use of the creative machine.
• Monitor and fill web pickup orders and deliver orders to customers when they arrive at the store.
• Help maintain a clean, neat, and orderly store interior and exterior.
• Comply with company policies and procedures and maintain respectful relationships with coworkers.
• Complete special assignments and other tasks as assigned.
• Attend training and complete PPLs requested by the manager or assigned by corporate.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed