Retail Sales – Part Time

Lowe's Home Centers•Marietta, GA

About The Position

As a Customer Service Associate at Lowe’s, you welcome customers and help them find the right products and services for their home improvement needs. You listen to customers, answer questions, help them select and handle merchandise, and ensure their needs are met. You may occasionally load merchandise and organize or replenish products. Daily responsibilities vary by department; assignments may include Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services. You may prepare merchandise to meet customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds. The role may involve occasional travel to meetings, training, or neighboring stores, but does not require regular travel. Work environments vary by location and may include indoor and outdoor conditions, extreme heat or cold, wet or humid conditions, wind, drafts, noise, and moving or shaking objects and equipment. Associates must follow lifting guidelines, use team lifts when needed, and operate powered equipment only as required and with proper training or assistance.

Requirements

At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
At least 6 months of experience using common retail technology, such as smartphones and tablets.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
Ability to lift at least 25 pounds unassisted, or lift more than 25 pounds with or without an accommodation.
Follow lifting guidelines that limit single lifts to 75 pounds; use team lifts starting at 75 pounds or when needed.
Use powered equipment as required, with proper training or assistance from a trained coworker.

Nice To Haves

At least 6 months of retail and/or customer service experience.
Bilingual skills.
Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
Military or veteran background; Lowe’s encourages military and veteran talent to apply.

Responsibilities

Welcome customers, answer questions, and provide friendly, professional customer service.
Help customers locate and handle merchandise.
Down-stock merchandise by identifying empty shelf areas and replenishing supplies.
Process orders and deliveries accurately so customers receive merchandise as expected and on time.
Cross-train in other store areas to help deliver customer service.
Prepare merchandise according to customer needs, including tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, and cutting blinds.
Guide customers through shopping or checkout.
Complete other duties as assigned.
Occasionally travel to meetings, training, or neighboring stores, as needed.