Customer Service Associate
Wawa•Elkton, MD
•Onsite
About The Position
As a Customer Service Associate (CSA), you are a friendly, customer-facing representative who greets and serves customers. The role focuses on providing quick and courteous service, preparing food and beverages, operating the register, maintaining store merchandise, and keeping the store clean and safe. The position requires working effectively in a fast-paced team environment and following established store policies, procedures, and guidelines.
Requirements
- Great communication and customer service skills.
- Ability to thrive in a fast-paced environment and multitask.
- Must be at least 16 years old.
- Reliable transportation.
- Enjoy working in a team environment.
Responsibilities
- Greet and engage with customers to ensure their needs are met quickly and courteously.
- Prepare breakfast items, built-to-order sandwiches, specialty beverages, and pizzas, and keep the coffee station clean and organized.
- Operate the cash register and handle payments.
- Activate fuel and gift cards, and assist with lottery and ID verification for age-restricted products.
- Keep stores well-stocked and shelves fresh, full, and inviting.
- Help maintain a clean and safe store by following established policies, procedures, and guidelines.
- Complete housekeeping duties, including cleaning, dusting, sweeping, mopping, and emptying trash.
Benefits
- Medical, dental, vision, and mental health benefits
- Employee Stock Ownership Plan (ESOP)
- 401(k) with matching
- Education Assistance Program
- Paid parental leave
- Store discounts
- Paid time off
- Flexible schedules
- Additional benefit and wellness programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
