Retail Sales – Part Time
About The Position
As a Customer Service Associate at Lowe’s, you provide friendly, professional customer service and help customers find products and services for their home improvement needs. You welcome customers, answer questions, assist with product selection and merchandise, and help ensure customer needs are met. The role is based in one of several store departments, depending on hiring needs and the associate’s skillset, including Appliances, Cabinets, Flooring, Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services. Daily work includes listening and responding to customers, organizing and replenishing merchandise, processing orders and deliveries, and preparing products to meet customer needs. Tasks may include tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds. Associates may occasionally load merchandise and may be cross-trained in other store areas. The role may involve both indoor and outdoor conditions, varying weather, noise, and moving or shaking equipment. Travel is not regularly required, though occasional travel to meetings, training, or neighboring stores may occur.
Requirements
- At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
- At least 6 months of experience using common retail technology, such as smartphones and tablets.
- Ability to read, write, and perform basic arithmetic, including addition and subtraction.
- Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform the job.
- Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
Nice To Haves
- At least 6 months of retail and/or customer service experience.
- Bilingual skills.
- Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
- Military or veteran experience.
Responsibilities
- Welcome customers, answer questions, and provide friendly, professional customer service.
- Help customers locate, select, and handle merchandise.
- Replenish merchandise by identifying empty shelf areas and down stocking products.
- Accurately process orders and deliveries so customers receive merchandise as expected and on time.
- Cross-train in other areas of the store to support customer service.
- Prepare merchandise based on customer needs, such as mixing paint, cutting pipe, wood, drywall, or blinds.
- Guide customers through shopping or checkout.
- Occasionally load merchandise.
- Complete other duties as assigned.
Benefits
- Health insurance options
- Tuition assistance and education support programs
- Company-matching 401(k)
- Employee Stock Purchase Plan
- 10% associate discount and broader discount platform
- Flexible schedules
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Paid time off, including vacation, holidays, sick time, and volunteer time, depending on role, tenure, and locality
- Flexible spending and health savings accounts
- Employee Assistance Program, including work/life services and no-cost counseling
- Trade skills scholarships
- Business Travel Accident insurance
- Maternity and parental leave
- Adoption assistance
- Wellness programs
- Potential annual bonuses and grant awards, subject to eligibility
- Deferred compensation plan, subject to eligibility
- Learning and development opportunities
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
