Retail Sales – Part Time

Lowe's Home Centers • Castle Rock, CO

2d

About The Position

The Customer Service Associate welcomes customers to Lowe’s and helps them find products and services for home improvement projects. The role focuses on listening to customers, answering questions, assisting with product selection and handling, and ensuring customer needs are met. Associates work in a department determined by hiring needs and skillsets, which may include appliances, cabinets, flooring, nursery, garden, hardware, tools, millwork, building materials, plumbing, electrical, paint, home décor, tool rental, or Pro Services.

Daily work may include organizing and replenishing merchandise, processing orders and deliveries, guiding customers through shopping or checkout, and preparing merchandise to meet customer needs. Examples include tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, and cutting blinds. Associates may occasionally load merchandise and cross-train in other store areas.

The role may involve working indoors and outdoors and exposure to changing weather and climate conditions, noise, and moving or shaking objects and equipment. Occasional travel to meetings, training, or neighboring stores may be needed, though regular travel is not required. Lowe’s offers competitive pay, flexible schedules, health insurance options, tuition assistance, a company-matching 401(k), an optional Employee Stock Purchase Program, an associate discount, and a trade-skills development program. The listed pay range is $18.00–$18.75 per hour.

Requirements

• At least 6 months of experience using a computer to input, access, modify, or output information.
• At least 6 months of experience using common retail technology, such as smartphones and tablets.
• Ability to read, write, and perform basic arithmetic, including addition and subtraction.
• Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
• Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
• Follow lifting guidelines that limit single lifts to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed.
• Use powered equipment as required, with proper training or assistance from a trained coworker.

Nice To Haves

• At least 6 months of retail and/or customer service experience.
• Bilingual skills.
• Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

• Welcome customers, answer questions, and provide friendly, professional customer service.
• Help customers locate, select, and handle merchandise.
• Replenish merchandise by identifying empty shelf areas and restocking them.
• Process orders and deliveries accurately and on time.
• Cross-train in other store areas to support customer service.
• Prepare merchandise based on customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
• Guide customers through shopping or checkout.
• Occasionally load merchandise.
• Complete other duties as assigned.

Benefits

• Multiple health insurance options.
• Tuition assistance program.
• Company-matching 401(k).
• Optional Employee Stock Purchase Program.
• 10% Associate Discount.
• Track to the Trades program.
• Flexible schedules.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed