Retail Sales – Part Time

Lowe's Home Centers • Waterford, CT

2d

About The Position

The Customer Service Associate provides friendly, professional service to Lowe’s customers by helping them find products and services for home improvement projects. Associates listen to customers, answer questions, assist with product selection and handling, and help customers through shopping or checkout. They also organize and replenish merchandise, process orders and deliveries, and may prepare products to meet customer needs, such as tinting paint or cutting materials. Associates work in a store department determined by hiring needs and skillsets, and may cross-train in other areas. The role may involve occasional travel to meetings, training, or neighboring stores, and work in indoor and outdoor conditions that vary by location.

Requirements

• At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
• At least 6 months of experience using common retail technology, such as smartphones and tablets.
• Ability to read, write, and perform basic arithmetic, including addition and subtraction.
• Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
• Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
• Follow safe lifting guidelines, limiting single lifts to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed.
• Use powered equipment as required, with proper training or assistance from a trained coworker.

Nice To Haves

• At least 6 months of retail and/or customer service experience.
• Bilingual skills.
• Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
• Military or veteran background; Lowe’s strongly encourages military and veteran talent to apply.

Responsibilities

• Welcome customers, answer questions, and provide friendly, professional customer service.
• Help customers locate, select, and handle merchandise.
• Replenish shelves by identifying empty areas and down stocking merchandise.
• Accurately process orders and deliveries so customers receive merchandise as expected and on time.
• Cross-train in other store areas to support customer service.
• Prepare merchandise based on customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
• Guide customers through shopping or checkout.
• Perform other duties as assigned.

Benefits

• Competitive pay and flexible schedules.
• Health insurance options.
• Tuition assistance and other education support, including trade skills scholarships.
• 401(k) retirement account with company match.
• Optional Employee Stock Purchase Program.
• 10% Lowe’s Associate Discount and broad discount platform.
• Track to the Trades program and learning and development opportunities.
• Health, dental, and vision insurance.
• Life and disability insurance.
• Paid time off based on role, tenure, and locality, including vacation, holidays, sick time, and volunteer time.
• Flexible spending and health savings accounts.
• Employee Assistance Program with concierge, work/life services, and no-cost counseling.
• Business Travel Accident insurance.
• Maternity and parental leave.
• Adoption assistance.
• Other discretionary benefits, subject to eligibility, may include annual bonuses, deferred compensation, and grant awards.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed