Retail Sales – Part Time

Lowe's Home Centers • Norwalk, CA

2d • Onsite

About The Position

As a Customer Service Associate at Lowe’s, you welcome customers and help them find the products and services that meet their home improvement needs. You listen to customers, answer questions, help them locate and select merchandise, and guide them through shopping or checkout. You may occasionally load merchandise and prepare products according to customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.

Associates work in a department assigned according to hiring needs and skillsets. Possible departments include Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, and Pro Services. The role also involves organizing and replenishing merchandise, accurately processing orders and deliveries, and cross-training in other store areas. Daily duties may vary by department.

The position may involve working indoors and outdoors in changing weather and climate conditions, exposure to noise and moving or shaking objects and equipment, and physical tasks such as prolonged standing or sitting and lifting. The role does not require regular travel, though occasional travel to meetings, training, or neighboring stores may be needed.

Requirements

• At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
• At least 6 months of experience using common retail technology, such as smartphones and tablets.
• Ability to read, write, and perform basic arithmetic, including addition and subtraction.
• Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
• Ability to lift at least 25 pounds unassisted, or lift more than 25 pounds with or without an accommodation.
• Follow lifting guidelines that limit single lifts to 75 pounds; use team lifts minimally starting at 75 pounds or when needed.
• Use powered equipment as required, with proper training or assistance from a trained coworker.

Nice To Haves

• At least 6 months of retail and/or customer service experience.
• Bilingual skills.
• Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
• Military or veteran background; Lowe’s strongly encourages military and veteran talent to apply.

Responsibilities

• Welcome customers, answer questions, and provide friendly, professional customer service.
• Help customers locate and handle merchandise.
• Down stock merchandise by identifying empty shelf areas and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-functionally train in other store areas to help provide customer service.
• Prepare merchandise based on customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Benefits

• Health insurance options, including health, dental, and vision insurance for eligible associates.
• Life and disability insurance.
• Paid time off based on role, tenure, and locality, including vacation, holidays, sick, and volunteer time.
• Flexible spending and health savings accounts.
• 401(k) retirement account with company match.
• Employee Assistance Program with concierge and work/life services and no-cost counseling.
• Education support programs, including tuition assistance and trade skills scholarships.
• Business Travel Accident insurance.
• Maternity and parental leave.
• Adoption assistance.
• Lowe’s Associate Discount, including a 10% associate discount, and a broad discount platform.
• Optional Employee Stock Purchase Plan.
• Potential annual bonuses, deferred compensation plan, and grant awards, based on eligibility.
• Learning and development opportunities, including the Track to the Trades program.
• Parental and family-building benefits.
• Wellness programs.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed