Retail Sales – Part Time

Lowe's Home Centers•Kernersville, NC

2d•Onsite

About The Position

The Customer Service Associate welcomes customers to Lowe’s and helps them find the products and services they need for home improvement projects. The role involves listening to customers, answering questions, helping them locate and select merchandise, occasionally loading merchandise, and ensuring their needs are met. Associates work in a department determined by hiring needs and skillsets, such as Appliances, Cabinets, Flooring, Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services. Daily responsibilities may vary by department. The role may involve working indoors and outdoors in changing weather conditions, exposure to noise and moving equipment, and physical activities including prolonged standing or sitting and lifting merchandise. Lowe’s offers associates competitive pay, flexible schedules, health insurance options, tuition assistance, a company-matching 401(k), an optional Employee Stock Purchase Program, an associate discount, and the Track to the Trades program. Benefit eligibility varies. This position does not require regular travel, though occasional travel to meetings, training, or neighboring stores may be needed.

Requirements

At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
At least 6 months of experience using common retail technology, such as smartphones and tablets.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
Follow lifting guidelines that limit single lifts to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed.
Use powered equipment as required, with proper training or assistance from a trained coworker.

Nice To Haves

At least 6 months of retail and/or customer service experience.
Bilingual skills.
Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
Military or veteran background; Lowe’s strongly encourages military and veteran talent to apply.

Responsibilities

Welcome customers, answer questions, and provide friendly, professional customer service.
Help customers locate and handle merchandise.
Down stock merchandise by identifying empty shelf areas and replenishing supplies.
Process orders and deliveries accurately so customers receive merchandise as expected and on time.
Cross-functionally train in other store areas to support customer service.
Prepare merchandise for customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
Guide customers through shopping or checkout.
Complete other duties as assigned.