Retail Sales – Part Time

Lowe's Home Centers • Sterling, VA

10h • Onsite

About The Position

As a Customer Service Associate at Lowe’s, you welcome customers and help them find the products and services they need for home improvement projects. You listen to customers, answer questions, help them select and handle merchandise, and work to ensure their needs are met. You may occasionally load merchandise and organize or replenish products. Daily duties vary by department, which may include appliances, cabinets, flooring, garden, hardware, tools, building materials, plumbing, electrical, paint, home décor, tool rental, or Pro Services. The role may also involve preparing merchandise to meet customer needs, such as tinting paint or cutting materials. Associates may work in indoor and outdoor conditions and encounter varied weather, noise, and moving equipment. Occasional travel to meetings, training, or neighboring stores may be needed; regular travel is not required.

Requirements

• At least 6 months of experience using a computer to input, access, modify, or output information.
• At least 6 months of experience using common retail technology, such as smartphones and tablets.
• Ability to read, write, and perform basic arithmetic, including addition and subtraction.
• Ability to perform duties that may require prolonged standing, sitting, and other necessary activities.
• Ability to lift at least 25 pounds unassisted, or lift more than 25 pounds with or without an accommodation.
• Follow lifting guidelines that limit single lifts to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed.
• Use powered equipment as required, with proper training or assistance from a trained coworker.

Nice To Haves

• At least 6 months of retail and/or customer service experience.
• Bilingual skills.
• Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
• Military or veteran experience; Lowe’s encourages military and veteran candidates to apply.

Responsibilities

• Welcome customers, answer questions, and provide friendly, professional customer service.
• Help customers locate, select, and handle merchandise.
• Replenish merchandise by identifying empty shelf areas and restocking products.
• Process orders and deliveries accurately and on time.
• Cross-train in other store areas to support customer service.
• Prepare department merchandise to meet customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
• Guide customers through shopping or checkout.
• Occasionally load merchandise.
• Perform other duties as assigned.

Benefits

• Health insurance options.
• Dental insurance.
• Vision insurance.
• Life and disability insurance.
• Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality.
• Flexible spending and health savings accounts.
• 401(k) retirement account with company match.
• Employee Assistance Program with concierge, work/life services, and no-cost counseling.
• Tuition assistance and trade skills scholarships.
• Business Travel Accident insurance.
• Maternity and parental leave.
• Adoption assistance.
• Associate discount and broad discount platform, including a 10% Associate Discount.
• Learning and development opportunities and Track to the Trades program.
• Optional Employee Stock Purchase Plan, subject to eligibility.
• Other discretionary benefits may include annual bonuses, deferred compensation, and grant awards, subject to eligibility.
• Parental and family-building benefits.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed