Retail Sales – Part Time
About The Position
As a Customer Service Associate at Lowe's, you provide friendly, professional customer service and help shoppers find products and services for home improvement projects. You welcome customers, answer questions, help them select and handle merchandise, and may occasionally load items. Most of your time is spent listening to customers, answering questions, and organizing merchandise; specific daily duties vary by department. Associates may work in Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services, based on hiring needs and skillsets. The position does not require regular travel, though occasional travel to meetings, training, or neighboring stores may be needed. Working conditions can include indoor and outdoor settings and exposure to extreme heat or cold, wet or humid conditions, wind or drafts, noise, and moving or shaking objects and equipment. Associates follow lifting guidelines, limiting individual lifts to 75 pounds; team lifts and powered equipment are used as appropriate, with proper training or assistance.
Requirements
- At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
- At least 6 months of experience using common retail technology, such as smartphones and tablets.
- Ability to read, write, and perform basic arithmetic, including addition and subtraction.
- Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
- Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
Nice To Haves
- At least 6 months of retail and/or customer service experience.
- Bilingual skills.
- Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
Responsibilities
- Welcome customers, answer questions, and provide friendly, professional customer service.
- Assist customers with locating and handling merchandise.
- Replenish merchandise by identifying empty shelf areas and down stocking supplies.
- Process orders and deliveries accurately so customers receive merchandise as expected and on time.
- Cross-train in other store areas to help provide customer service.
- Prepare merchandise to meet customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
- Guide customers through shopping or checkout.
- Complete other duties as assigned.
Benefits
- Multiple health insurance options.
- Tuition assistance and other education support, including trade skills scholarships.
- 401(k) retirement account with company match.
- Employee Stock Purchase Plan, subject to eligibility.
- 10% Lowe's Associate Discount and a broad discount platform.
- Learning and development opportunities, including the Track to the Trades program.
- Health, dental, and vision insurance.
- Life and disability insurance.
- Paid time off based on role, tenure, and locality, including vacation, holidays, sick time, and volunteer time.
- Flexible spending and health savings accounts.
- Employee Assistance Program with concierge and work/life services and no-cost counseling.
- Business Travel Accident insurance.
- Maternity and parental leave.
- Adoption assistance.
- Other discretionary benefits based on eligibility, including annual bonuses, deferred compensation, and grant awards.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
