Customer Service Associate - Temporary

Walgreens•Marshall, TX

1d•$15 - $19

About The Position

The Customer Service Associate models and delivers a distinctive, delightful customer experience and provides courteous, fair, friendly, and efficient checkout service. The role supports store operations by handling transactions, recommending merchandise, maintaining displays and inventory, and helping keep the store clean and orderly. It also includes photo-area customer service and web pickup duties. The associate attends training and completes assigned learning activities. The position requires fluency in reading, writing, and speaking English (except in Puerto Rico), along with willingness to work a flexible schedule that includes evenings and weekends. Six months of retail experience and prior Walgreens work experience are preferred.

Requirements

Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evenings and weekends.

Nice To Haves

Six months of experience in a retail environment.
Prior work experience with Walgreens.

Responsibilities

Greet customers and patients, offer assistance with products and services, resolve issues, and answer questions.
Model and share customer service best practices and Walgreens service traits with team members.
Provide courteous, friendly, fast, and efficient service; recommend products, trade-up items, and companion items.
Operate the assigned cash register; collect cash and provide change; process voids, returns, rain checks, refunds, and exchanges.
Keep counters and shelves clean and well merchandised; take inventory and maintain records.
Check in and price merchandise as required or as directed by the store manager or shift leader.
Follow asset protection procedures to identify and minimize profit loss.
Ensure compliance with state and local laws regarding regulated products, including alcoholic beverages and tobacco products.
Construct and maintain promotional, seasonal, super-structure, and sale displays; complete resets and revisions as directed.
Assist with food separation and product placement according to policies and procedures; rotate consumable stock using first in, first out and restock outs.
Maintain working knowledge of store systems and equipment.
Provide photo-area customer service, including digital passport photos, poster printing, use of the creative machine, and suggestive selling of promotional photo products.
Monitor Picture Care Plus web pickup orders, pick items, and deliver orders to customers when they arrive at the store.
Help maintain a clean, neat, and orderly interior and exterior store appearance.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Complete special assignments and other tasks as assigned.
Attend training and complete PPLs requested by the manager or assigned by corporate.