Customer Service Associate - Temporary

Walgreens•Yuba City, CA

About The Position

Models and delivers a distinctive, delightful customer experience. Registers sales on an assigned cash register and provides courteous, fair, friendly, and efficient checkout service. The role also supports store operations, merchandising, inventory, asset protection, photo services, web pickup orders, and store maintenance. Employees comply with company policies and procedures, maintain respectful relationships with coworkers, and complete training and other assigned tasks.

Requirements

Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evenings and weekends.

Nice To Haves

Six months of experience in a retail environment.
Prior work experience with Walgreens.

Responsibilities

Greet customers and patients, offer assistance with products and services, resolve customer issues, and answer questions.
Demonstrate and share customer-service best practices, including courteous interactions, proactive assistance, identifying customer needs, and providing service until customers are satisfied.
Provide courteous, friendly, fast, and efficient service; recommend products, trade-up items, and companion items.
Process purchases, collect cash, provide change, and handle voids, returns, rain checks, refunds, and exchanges.
Keep counters and shelves clean and well merchandised; take inventory and maintain records.
Check in and price merchandise as required or directed.
Follow asset-protection procedures to identify and minimize profit loss, and comply with state and local laws regarding regulated products.
Construct and maintain promotional, seasonal, super-structure, and sale displays; complete resets and revisions as directed.
Separate food items and place products according to company policies and procedures.
Rotate consumable stock using the first-in, first-out method and restock outs.
Use store systems and equipment.
Provide photo-area customer service, including digital passport photos, poster printing, use of the creative machine, and promotion of photo products.
Monitor and fulfill web pickup orders in Picture Care Plus and deliver orders to customers when they arrive at the store.
Help maintain clean, neat, and orderly interior and exterior store conditions.
Comply with company policies and procedures and maintain respectful coworker relationships.
Complete training and requested or assigned PPLs, special assignments, and other tasks.