Retail Sales – Part Time

Lowe's Home Centers•Brockton, MA

About The Position

The Customer Service Associate welcomes customers to Lowe’s and helps them find the products and services that meet their home improvement needs. The role involves listening to customers, answering questions, helping them select and handle merchandise, and ensuring their needs are met. Associates may occasionally load merchandise and spend time organizing and replenishing products. Department assignments depend on hiring needs and skillsets and may include Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services. Daily tasks can vary by department and may include preparing merchandise to meet customer needs, such as tinting and mixing paint or cutting materials. The position is part-time. The role does not require regular travel, though occasional travel to meetings, training, or neighboring stores may be needed. Work may take place indoors and outdoors in varying weather and climate conditions. Associates may encounter noise and moving or shaking objects and equipment. Physical duties can include prolonged standing or sitting, lifting, and using powered equipment when properly trained or assisted. Single lifts are limited to 75 pounds under company guidelines; team lifts are used minimally starting at 75 pounds or when needed. The advertised pay range is $17.50–$18.90 per hour. Starting pay may vary based on factors including the position offered, location, education, training, and experience. Lowe’s is a home improvement company headquartered in Mooresville, North Carolina, with approximately 300,000 associates, more than 1,750 home improvement stores, 540 branches, and 120 distribution centers.

Requirements

At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
At least 6 months of experience using common retail technology, such as smartphones and tablets.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.

Nice To Haves

At least 6 months of retail and/or customer service experience.
Bilingual skills.
Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

Welcome customers, answer questions, and provide friendly, professional customer service.
Help customers locate and handle merchandise.
Down-stock merchandise by identifying empty shelf areas and replenishing supplies.
Process orders and deliveries accurately so customers receive merchandise as expected and on time.
Cross-functionally train in other store areas to help deliver customer service.
Prepare merchandise according to customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
Guide customers through shopping or checkout.
Occasionally load merchandise.
Complete other duties as assigned.

Benefits

Competitive pay and flexible schedules.
Multiple health insurance options.
Tuition assistance and other education support programs, including trade skills scholarships.
401(k) retirement account with company match.
Optional Employee Stock Purchase Plan, subject to eligibility.
10% Lowe’s Associate Discount and a broad discount platform.
Track to the Trades program and learning and development opportunities.
Health, dental, and vision insurance.
Life and disability insurance.
Paid time off based on role, tenure, and locality, including vacation, holidays, sick time, and volunteer time.
Flexible spending and health savings accounts.
Employee Assistance Program with concierge and work/life services and no-cost counseling.
Business Travel Accident insurance.
Maternity and parental leave.
Adoption assistance.
Other discretionary benefits, subject to eligibility, including annual bonuses, deferred compensation plan enrollment, and grant awards.