Part Time - Customer Service Associate-Bilingual Preferred
About The Position
This role is responsible for maintaining a clean, safe, and organized store environment by accurately receiving freight, stocking shelves, and organizing merchandise. The associate will unload deliveries, handle equipment and hazardous materials safely, and prepare their area for daily operations. The position is physical and fast-paced, requiring safe lifting practices and attention to detail. Associates will be on their feet for most of their shift and may work mornings, afternoons, evenings, or overnight depending on store needs. A friendly and professional attitude is expected when assisting customers or teammates.
Requirements
- High school diploma or GED or equivalent years of experience in lieu of education requirement, if applicable
- Accurately receiving freight
- Stocking shelves
- Organizing merchandise and top stock
- Unloading deliveries
- Handling equipment and hazardous materials safely
- Safe lifting practices
- Attention to detail
- Ability to be on feet for most of shift
- Professional attitude
Nice To Haves
- Bilingual
- 3 months experience operating forklift/power equipment such as lifts, order pickers, and similar equipment
- 6 months experience in a warehouse performing inventory handling and stocking
Responsibilities
- Deliver SMART customer service by assisting customers, answering questions, and offering support during projects
- Stock merchandise by unloading freight, down-stocking, organizing shelves, and setting up pallets
- Support store operations by verifying deliveries, completing dock prep, and using equipment like pallet jacks and forklifts
- Maintain a safe, clean environment by following proper procedures for hazardous materials, equipment use, and housekeeping
- Operate store equipment including scanners, Zebra phones, balers, and other tools as needed
- Pitch in as a team player to complete other assigned tasks
- Use the Orders App to pick and stage Flatbed Delivery orders (for Pro Fulfillment Stores)
- Load delivery orders, ensuring quality, accuracy, and safe loading practices (for Pro Fulfillment Stores)
- Rotate orders by delivery date and resolve customer order issues (for Pro Fulfillment Stores)
- Proactively communicate with customers to ensure delivery satisfaction (for Pro Fulfillment Stores)
- Execute Delivery Readiness best practices (for Pro Fulfillment Stores)
Benefits
- Competitive pay
- Flexible schedules
- Multiple top-tier health insurance options
- Tuition assistance program
- Company-matching 401(k)
- Optional Employee Stock Purchase Program
- 10% Associate Discount
- Track to the Trades program
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
