Retail Sales – Part Time

Lowe's Companies, Inc. • Wadsworth, OH

8d

About The Position

As a Customer Service Associate at Lowe’s, you help customers feel comfortable while shopping by providing friendly, professional service and helping them solve home improvement challenges. You welcome customers, help them find and select products and services, answer questions, and occasionally load merchandise. Most of your time is spent listening to customers, answering questions, and organizing merchandise, with daily responsibilities varying by department.

Associates work in a department based on store hiring needs and their skillsets. Departments include Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, and Pro Services. The role does not require regular travel, though occasional travel to meetings, training, or neighboring stores may be needed.

Work conditions vary by location and may include indoor and outdoor weather conditions, extreme heat or cold, wet or humid environments, wind or drafts, noise, and moving or shaking objects and equipment. Lifting requirements vary by role, weight, and volume. Associates must follow lifting guidelines, limit single lifts to 75 pounds, use team lifts minimally starting at 75 pounds or when needed, and use powered equipment when required with proper training or trained assistance.

Requirements

• At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
• At least 6 months of experience using common retail technology, such as smartphones and tablets.
• Ability to read, write, and perform basic arithmetic, including addition and subtraction.
• Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
• Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.

Nice To Haves

• At least 6 months of retail and/or customer service experience.
• Bilingual skills.
• Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

• Welcome customers, answer questions, and provide friendly, professional customer service.
• Assist customers with locating and handling merchandise.
• Down stock merchandise by identifying empty shelf areas and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-functionally train in other store areas to help deliver customer service.
• Prepare department merchandise based on customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Benefits

• Multiple health insurance options.
• Tuition assistance program.
• Company-matching 401(k).
• Optional Employee Stock Purchase Program.
• 10% Associate Discount.
• Track to the Trades program.
• Competitive pay.
• Flexible schedules.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed