Retail Sales – Part Time

Lowes•City of Kingston, NY

6d•$16 - $16

About The Position

As a Customer Service Associate at Lowe’s, you provide friendly, professional customer service and help customers find products and services for home improvement projects. You welcome and assist customers throughout the store, answer questions, help locate and select merchandise, guide customers through shopping or checkout, and occasionally load merchandise. You also replenish shelves, process orders and deliveries accurately, prepare merchandise to meet customer needs, and may cross-train in other store areas. Department assignments depend on hiring needs and skillsets and may include Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services. The role may involve prolonged standing or sitting, lifting merchandise, and working in indoor and outdoor conditions with varying climates, noise, and moving or shaking objects and equipment. Regular travel is not required, though occasional travel to meetings, training, or neighboring stores may be needed. Pay is $16.00–$16.15 per hour; starting pay may vary based on factors including position, location, education, training, and experience.

Requirements

At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
At least 6 months of experience using common retail technology, such as smartphones and tablets.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
Ability to lift at least 25 pounds unassisted, or over 25 pounds with or without an accommodation.
Follow lifting guidelines: limit single lifts to 75 pounds; use team lifts minimally starting at 75 pounds or when needed; use powered equipment as required with proper training or trained-coworker assistance.

Nice To Haves

At least 6 months of retail and/or customer service experience.
Bilingual skills.
Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

Welcome customers, answer questions, and provide friendly, professional customer service.
Assist customers with locating and handling merchandise.
Down stock merchandise by identifying empty shelf areas and replenishing supplies.
Process orders and deliveries accurately so customers receive merchandise as expected and on time.
Cross-functionally train in other areas of the store to help deliver customer service.
Prepare merchandise for customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
Guide customers through shopping or checkout.
Complete other duties as assigned.

Benefits

Multiple health insurance options, including health, dental, and vision insurance.
Tuition assistance, education support programs, and trade skills scholarships.
401(k) retirement account with company match.
Optional Employee Stock Purchase Plan.
10% Lowe’s Associate Discount and broader discount platform.
Track to the Trades program and learning and development opportunities.
Life and disability insurance.
Paid time off based on role, tenure, and locality, including vacation, holidays, sick time, and volunteer time.
Flexible spending and health savings accounts.
Employee Assistance Program with concierge, work/life services, and no-cost counseling.
Business Travel Accident insurance.
Maternity and parental leave.
Adoption assistance.
Eligible associates may receive annual bonuses, deferred compensation plan enrollment, and grant awards.