Retail Sales – Part Time

Lowe's Companies, Inc.•Palm Desert, CA

8d•$17 - $17

About The Position

As a Customer Service Associate at Lowe’s, you help customers feel comfortable while shopping by providing friendly, professional service and helping them address their home improvement needs. You welcome customers, answer questions, help locate and select products and services, and may occasionally load merchandise. Most of your time is spent listening to customers, answering questions, and organizing merchandise, with daily tasks varying by department. Associates are assigned to a department based on hiring needs and skillsets. Departments include Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, and Pro Services. The role may involve working indoors and outdoors in varying weather conditions, exposure to heat, cold, dampness, humidity, wind, drafts, noise, and moving or shaking equipment. Lifting methods vary by role, weight, and volume. Associates must follow lifting guidelines, limiting single lifts to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed. Powered equipment should be used as required, with proper training or help from a trained coworker. Regular travel is not required, although occasional travel to meetings, training, or neighboring stores may be needed. The position is part-time, with a pay range of $16.90–$17.20 per hour. Starting pay may vary based on factors such as position, location, education, training, and experience. Benefits for eligible associates include insurance, paid time off, retirement savings, education support, discounts, and other programs, with availability depending on eligibility.

Requirements

At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
At least 6 months of experience using common retail technology, such as smartphones and tablets.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform the job.
Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.

Nice To Haves

At least 6 months of retail and/or customer service experience.
Bilingual skills.
Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

Welcome customers, answer questions, and provide friendly, professional customer service.
Assist customers with locating and handling merchandise.
Down stock merchandise by identifying empty shelf areas and replenishing supplies.
Process orders and deliveries accurately so customers receive merchandise as expected and on time.
Cross-functionally train in other store areas to help deliver customer service.
Prepare departmental merchandise based on customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
Guide customers through shopping or checkout.
Complete other duties as assigned.

Benefits

Health insurance options
Tuition assistance
Company-matching 401(k)
Employee Stock Purchase Program
10% associate discount
Track to the Trades program
Dental insurance
Vision insurance
Life insurance
Disability insurance
Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality
Flexible spending and health savings accounts
Employee Assistance Program, including work/life services and no-cost counseling
Trade skills scholarships
Business Travel Accident insurance
Maternity and parental leave
Adoption assistance
Broad discount platform
Annual bonuses, based on eligibility
Deferred compensation plan, based on eligibility
Grant awards, based on eligibility
Learning and development opportunities
Wellness programs