Customer Service Associate

Wawa, Inc. • Ocala, FL

5d • $16 - $19

About The Position

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving customers. CSAs are part of a brand committed to putting people first, doing the right thing, and making every day a little brighter. The position involves customer service, food preparation, register operation, stocking, and store cleaning.

Requirements

• Great communication and customer service skills.
• Ability to thrive in a fast-paced environment and multitask.
• Must be at least 16 years old and have reliable transportation.
• Enjoy working in a team environment.

Responsibilities

• Greet and engage with customers to ensure their needs are met quickly and courteously.
• Prepare breakfast items, made-to-order sandwiches, specialty beverages, and pizzas, and keep the coffee station clean and organized.
• Operate the cash register and handle payments.
• Activate fuel and gift cards and assist with lottery and ID verification for age-restricted products.
• Keep stores well-stocked and shelves fresh, full, and inviting.
• Help keep stores clean and safe by following established policies, procedures, and guidelines.
• Complete housekeeping duties such as cleaning, dusting, sweeping, mopping, and emptying trash.

Benefits

• Medical, dental, and vision benefits
• Mental health benefits
• Employee Stock Ownership Plan (ESOP)
• 401(k) with matching
• Education Assistance Program
• Paid parental leave
• Store discounts
• Paid time off
• Flexible schedules
• Other benefit and wellness programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed