Customer Service Associate - Temporary

Walgreens • Manassas, VA

1d

About The Position

The Customer Service Associate models and delivers a distinctive, delightful customer experience. The role registers sales, provides courteous and efficient checkout service, and assists customers and patients with products and services. It also supports store operations by merchandising and pricing products, maintaining inventory and displays, following asset protection and regulated-product requirements, and keeping the store clean and orderly. The associate may provide photo-area services and manage web pickup orders. The position requires English fluency and willingness to work a flexible schedule, including evenings and weekends. The role is temporary.

Requirements

• Fluency in reading, writing, and speaking English, except in Puerto Rico.
• Willingness to work a flexible schedule, including evenings and weekends.

Nice To Haves

• Six months of experience in a retail environment is preferred.
• Prior work experience with Walgreens is preferred.

Responsibilities

• Greet customers and patients, offer assistance with products and services, resolve issues, and answer questions.
• Model and share customer-service best practices, including courteous interpersonal habits and proactive assistance.
• Provide courteous, friendly, fast, and efficient service and recommend products, trade-up items, or companion items.
• Operate the assigned cash register; process purchases, cash and change, voids, returns, rain checks, refunds, and exchanges.
• Keep counters and shelves clean and well merchandised; take inventory and maintain records.
• Check in and price merchandise as required or directed.
• Follow asset protection procedures to identify and minimize profit loss.
• Comply with state and local laws regarding regulated products, including alcoholic beverages and tobacco.
• Construct and maintain promotional, seasonal, super-structure, and sale displays; complete resets and revisions as directed.
• Separate food items and place products according to policies and procedures.
• Assist with stock rotation using the first-in, first-out method and restock out-of-stock consumable items.
• Maintain working knowledge of store systems and equipment.
• Provide photo-area customer service, including digital passport photos, poster printing, use of the creative machine, and promotional photo-product suggestions.
• Monitor and fill web pickup orders and deliver them to customers when they arrive at the store.
• Help maintain clean, neat, and orderly interior and exterior store conditions.
• Comply with company policies and procedures and maintain respectful relationships with coworkers.
• Complete special assignments and other tasks as assigned.
• Attend training and complete PPLs requested by the manager or assigned by corporate.

What This Job Offers

• Education Level: No Education Listed