Retail Sales – Part Time

Lowe's Home Centers•Voorhees, NJ

About The Position

The Customer Service Associate welcomes Lowe’s customers and helps them find products and services for their home improvement needs. The role involves listening to customers, answering questions, helping them select and handle merchandise, and ensuring their needs are met. Associates are assigned to a department according to hiring needs and skillsets, such as Appliances, Cabinets, Flooring, Garden, Hardware, Tools, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services. Daily tasks vary by department and may include preparing merchandise to meet customer needs, such as tinting paint, cutting pipe or wood, and cutting drywall or blinds. The position requires occasional merchandise loading and replenishment, accurate processing of orders and deliveries, and cross-functional training in other store areas. Work may involve inside and outside conditions, varying climates, noise, and moving or shaking objects and equipment. The role does not require regular travel, although occasional travel to meetings, training, or neighboring stores may be needed. Single lifts are limited to 75 pounds under company guidelines; team lifts or powered equipment are used as appropriate, with proper training or assistance.

Requirements

At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
At least 6 months of experience using common retail technology, such as smartphones and tablets.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform the job.
Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
Follow lifting guidelines that limit single lifts to 75 pounds; use team lifts or powered equipment as appropriate and with proper training or assistance.

Nice To Haves

At least 6 months of retail and/or customer service experience.
Bilingual skills.
Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

Welcome customers, answer questions, and provide friendly, professional customer service.
Help customers locate, handle, and select merchandise and services.
Down stock merchandise by identifying empty shelf areas and replenishing supplies.
Process orders and deliveries accurately so customers receive merchandise as expected and on time.
Cross-functionally train in other store areas to support customer service.
Prepare merchandise according to customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
Guide customers through shopping or checkout.
Occasionally load merchandise.
Perform other duties as assigned.

Benefits

Competitive pay and flexible schedules.
Health insurance options.
Tuition assistance and trade skills scholarships.
401(k) retirement account with company match.
Employee Stock Purchase Plan, subject to eligibility.
10% Lowe’s Associate Discount and other discounts.
Learning and development opportunities, including Track to the Trades.
Health, dental, and vision insurance.
Life and disability insurance.
Paid time off, which may include vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality.
Flexible spending and health savings accounts.
Employee Assistance Program, including work/life services and no-cost counseling.
Business Travel Accident insurance.
Maternity and parental leave.
Adoption assistance.
Parental and family-building benefits.
Other discretionary benefits based on eligibility, including annual bonuses, deferred compensation, and grant awards.