Customer Service Associate - Fitness Center - Fridays

Nevada System of Higher Education•Woodridge, IL

33d•$17 - $26•Onsite

About The Position

Under general supervision, oversees the Service Desk operations, including, but not limited to member and guest check in/out, phone reception, point of sale transactions, towel distribution and lost and found. Service Desk operations are the central hub of the facility. Collaboratively works with all function of the Fitness Center to provide and maintain timely communication with various departments, insuring optimal customer service and efficient operations.

Requirements

Requires a High School diploma or equivalent
One to two years of previous customer service work experience
One to three months on-the-job training.
Current CPR Certification issued by either American Heart Association or Red Cross required within 90 days of employment.

Responsibilities

Oversees the Service Desk operations, including, but not limited to member and guest check in/out, phone reception, point of sale transactions, towel distribution and lost and found.
Collaboratively works with all function of the Fitness Center to provide and maintain timely communication with various departments, insuring optimal customer service and efficient operations.

Benefits

Premium pay such as shift, on call, holiday and more based on an employee’s job (For eligible positions)
Incentive pay for select positions
Opportunity for annual increases based on performance
Career Pathways to Promote Professional Growth and Development
Various Medical, Dental, Pet and Vision options
Tuition Reimbursement
Free Parking
Wellness Program
Savings Plan
Health Savings Account Options
Retirement Options with Company Match
Paid Time Off and Holiday Pay
Community Involvement Opportunities