Customer Service Associate - Automotive Finishes

Sherwin-Williams • Medford, MA

8h • Onsite

About The Position

The Customer Service Associate is responsible for delivering products to customers from Sherwin-Williams branches using Company vans or pick-up trucks. The Customer Service Associate ensures deliveries are complete, packed correctly, and safely delivered to the correct customer. The Customer Service Associate is responsible for receiving and preparing orders and safely moving and loading. This position is also expected to provide customer service, monitor inventory, and operate color retrieval and paint mixing machine equipment, as needed.

The individual selected for this role will be expected to work at Automotive Finishes #9109 located at 314 Mystic Avenue, Medford, MA 02155.

This is a part-time position.

The work schedule will align with the branch's hours of operation of Monday through Friday between 8:00 AM and 5:00 PM. Specific working hours will be determined based on business needs and are subject to change.

This position is also eligible for bonus based on performance and subject to the terms of the Company's applicable plans.

Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public.

At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in:

Life … with rewards, benefits and the flexibility to enhance your health and well-being
Career … with opportunities to learn, develop new skills and grow your contribution
Connection … with an inclusive team and commitment to our own and broader communities
It's all here for you... let's Create Your Possible

Requirements

• Must be able to use a computer for basic tasks.
• Must be able to operate a motor vehicle.
• Must be able to work independently and as part of a team.
• Must be able to lift and move up to 50 pounds.
• Must be able to stand and walk for extended periods of time.
• Must be able to bend, stoop, and reach.
• Must be able to communicate effectively with customers and co-workers.
• Must be able to pass a background check.

Nice To Haves

• Previous experience in customer service or delivery.
• Previous experience in the automotive industry.
• Knowledge of Sherwin-Williams products.

Responsibilities

• Delivering products to customers from Sherwin-Williams branches using Company vans or pick-up trucks.
• Ensuring deliveries are complete, packed correctly, and safely delivered to the correct customer.
• Receiving and preparing orders.
• Safely moving and loading products.
• Providing customer service.
• Monitoring inventory.
• Operating color retrieval and paint mixing machine equipment, as needed.

Benefits

• Performance-based bonus
• Prescription savings
• Virtual physician visits
• Retirement and saving benefits
• Generous time away from work package, including vacation, holidays, military leave, and any leave required by federal, state, or local law.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed