Customer Service Associate

Wawa • Salisbury, MD

1d

About The Position

As a Customer Service Associate (CSA), you are the friendly face that puts the ‘Wow’ in Wawa by greeting and serving customers. You are part of a beloved brand committed to putting people first, doing the right thing, and making every day a little brighter.

The role involves engaging with customers, preparing food and beverages, operating the cash register, assisting with fuel and gift cards, lottery, and age-restricted product verification, stocking shelves, and maintaining a clean and safe store.

Requirements

• Great communication and customer service skills.
• Ability to thrive in a fast-paced environment and multitask.
• Must be at least 16 years old.
• Reliable transportation.
• Enjoy working in a team environment.

Responsibilities

• Greet and engage with customers to ensure their needs are met quickly and courteously.
• Prepare breakfast items, built-to-order sandwiches, specialty beverages, and pizzas, and keep the coffee station clean and organized.
• Operate the cash register and handle payments.
• Activate fuel and gift cards and assist with lottery and ID verification for age-restricted products.
• Keep stores well-stocked and shelves fresh, full, and inviting.
• Help keep stores clean and safe by following established policies, procedures, and guidelines.
• Complete housekeeping duties, including cleaning, dusting, sweeping, mopping, and emptying trash.

Benefits

• Medical, dental, vision, and mental health benefits.
• ESOP (Employee Stock Ownership Plan).
• 401(k) with matching.
• Education Assistance Program.
• Paid parental leave.
• Store discounts.
• Paid time off.
• Flexible schedules.
• Additional benefit and wellness programs.
• $1.50 shift differential for hours worked between 12 a.m. and 6 a.m.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed