Customer Service Associate

Mister Car Wash•Bay City, MI
•$16 - $18•Onsite

About The Position

Mister Car Wash is seeking a customer-focused team member to represent its brand and provide an exceptional customer experience. The role involves greeting customers, promoting car wash products and Unlimited Wash Club memberships, addressing customer needs, and helping ensure vehicles leave clean, dry, and shiny. Associates also help maintain clean, inviting sites and work with teammates to complete tasks and meet goals. This is hands-on work in a fast-paced, outdoor environment with varied shifts, including weekends and holidays.

Requirements

  • Enjoy making connections with customers and be excited to learn and grow in customer service, retail, or hospitality-type roles.
  • Sell with passion and energy.
  • Enjoy working with others to get things done.
  • Thrive in a fast-paced, outdoor work environment.
  • Be open to feedback and learning new things.
  • Be consistent, reliable, and available to work varied shifts, including weekends and holidays.
  • Have the energy to stay on your feet and the strength to lift what is needed.

Responsibilities

  • Greet every customer with a wave and a smile.
  • Enthusiastically sell products and the Unlimited Wash Club membership program.
  • Thank each customer for choosing Mister Car Wash.
  • Anticipate and solve customer needs.
  • Help ensure each customer leaves with a clean, dry, and shiny car.
  • Keep sites clean, inviting, and well-maintained.
  • Collaborate with team members to complete tasks and achieve goals.

Benefits

  • Paid time off from day one
  • Affordable medical, dental, and vision benefits
  • 401(k) match
  • Tuition reimbursement
  • Same-day pay
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